Get In Touch
Contact
We're a small, focused team. Use the channel below that matches your question for the fastest response.
💬Fastest
Live Chat
Chat with Alexia — our AI assistant — instantly on any page. For human support, use the chat widget in the bottom-right corner.
📧1-2 business days
General Support
Questions about tools, subscriptions, or how to use the suite.
⚖️2-3 business days
Legal & Privacy
Terms of Service, privacy policy questions, data deletion requests, CCPA/GDPR inquiries.
💳Instant for Stripe issues
Billing & Subscriptions
Invoice requests, plan changes, refunds. Include your subscription email in the subject.
🤝3-5 business days
Partnerships & Enterprise
Law firm enterprise contracts, bar association partnerships, referral programs, and reseller inquiries.
🎓Discounts available
Nonprofits & Public Defenders
Significant discounts available for public defender offices, legal aid organizations, and law school clinics.
🕐
Response Times
We are a small team. Live chat (Alexia) is available instantly 24/7. Human support is monitored Monday–Friday, 9am–6pm EST. We aim to respond to all emails within 2 business days. For urgent billing issues, the Stripe Customer Portal is always available.
Many questions are already answered in our FAQ. Check there first — it covers privacy, AI tools, billing, and technical limitations.